Terms of use

Eastcote Wealth Management Client On-line Portal Terms of Use

June 2019

Important notice: please do not proceed to the next pages on this website or in this application until you have read and understood these terms and agreed to be bound by them

This website and application are issued by Financial Administration Service Limited, which is authorise

This website contains links to and from Insurance company websites.  This website is accessed by a personal identification requirement, (username and password) which provides access to information concerning your investments (the ‘Secure Site’) and information provided by Insurance Companies

The information provided via the “Secure Site” is provided to you for your personal use as an investor and client of Eastcote Wealth Management Limited (EWM).

Although we make reasonable efforts to update the information on the “Secure Site”, we make no representations, warranties or guarantees, whether express or implied, that the content on the “Secure Site” is accurate, complete or up to date. In view of this, EWM advises you verify the accuracy and completeness of any information before seeking to rely on such information.

We do not guarantee that the “Secure Site”, or any content on them, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the “Secure Site” for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. None of the information published or made available via the “Secure Site” is intended to be published or made available in any jurisdiction where to do so would result in a breach of any applicable law or regulation.

Use of pop-up windows

Pop-up windows are used on the “Secure Site” to display certain types of information. EWM will not be held liable for any loss incurred as a result of your inability to view information resulting from the use of pop up blockers. Please ensure that you have disabled pop-up blockers when using the “Secure Site”.

Third party content and linking

From time to time EWM permits linking by other sites to the “secure Site”. These third-party sites that have linked to the “Secure Site”, and the content contained therein has not been reviewed by us. Content provided by entities outside the EWM group may also appear on the “Secure Site” ormay be accessible via links from it (“Third Party Content”). EWM has not been involved in the preparation, adoption or editing of Third-Party Content and do not explicitly or implicitly endorse or approve such content nor do they take responsibility for it. Your access and use of Third-Party Content is at your own risk. Third Party Content is provided for informational purposes only and EWM shall not be liable for any loss or damage arising from your reliance upon such information. We have no responsibility for the authors, or the content of other sites or pages linked or linking to the EWM Site and we accept no responsibility or liability for any losses or penalties whatsoever that may be incurred as a result of any linking to any location or any link sites.

Nothing on this site should be taken to infer EWM is in partnership or joint venture with the operator of a linked site nor establish any relationship that would enable the operator of the third-party site to enter into any commitments for or on behalf of EWM

Intellectual property rights

All intellectual property rights (including, without limitation, copyright, trademarks, database rights, patents and all similar rights) in the “Secure Site”, and the information (including text, images and sound) contained in it are owned by EWM its licensors or relevant third party content providers. You may use the information on this site and reproduce it in hardcopy for your personal reference only. The information may not otherwise be reproduced, distributed or transmitted to any other person or incorporated in any way in to another database, document or other material.

Any copy of materials which you make from the site must retain all copyright or other proprietary notices and disclaimers contained therein. Nothing on the “Secure Site” should be considered as granting any licence or right under any trade mark of EWM or any third party, nor should you attempt to use, copy adapt or attempt to register any similar trademarks to any trademarks or logos appearing on the website or in the information herein.

 

Online terms

Account Opening & Account Management terms & conditions

Important notice: please do not proceed to the next pages on this website or in this application until you have read and understood these terms and agreed to be bound by them.

Please read these terms and conditions (“Terms”) carefully before proceeding to access the services described below.

If you are a new user you will be asked to create a password (“Password”)

Your Personal Identification will give you access via the Internet to a database of client information (“Information”) provided by EWM.

This document contains the terms and conditions on which EWM agree to:

(i) your use of your Personal Identification;

(ii) your use of EWM information accessed by your using your Password;

We won’t know what your password is but it will enable us to recognise that it’s you when you log in

Provision of the service by EWM

Once you have accessed the Service using your Personal Identification, you will be deemed to have accepted these Terms and these Terms will form a legally binding agreement.

From that moment, you will then have the right to access the information and use the “Secure Site” in accordance with these Terms until your right to use the service is terminated.

EWM grants you the right to use the Service and your Personal Identification, solely for use in accordance with these Terms and any other instruction or direction for use supplied to you by EWM from time to time via the Service or otherwise. You agree to comply with these Terms and any such other instruction or direction.

Your right to use the Service is personal to you and you may not permit any other person to gain access to the Service using your Personal Identification.

Technological changes from time to time may make the equipment which you use to access the Service (the “Equipment”) obsolete or otherwise unsuitable. You are solely responsible for providing, updating, or replacing any part of the Equipment and for any telecommunication and other related costs. EWM makes no warranty as to the suitability or otherwise of the Equipment, which is your responsibility alone. EWM reserves the right to change the Service at any time even if this causes you the need to update or replace the Equipment.

Security and personal data

You consent to the processing by EWM, by associated and affiliated companies and by any third parties involved in the provision to you of products or services of the personal data submitted by you through the Service and/or created in the course of your relationship with EWM and to the transmission of such personal data to such associated and affiliated companies and/or third parties for purposes connected with customer administration. You also consent generally to the use of your personal data in accordance with the privacy policy on the “Secure Site”.

Subject to these Terms, your Personal Identification will enable you to access the Service. Remember: using your Personal Identification confirms that you accept these Terms and creates a legally binding agreement between you and EWM on these Terms.

At its sole discretion EWM may bar the use of your Personal Identification from time to time due to security or other concerns or for general administration purposes. EWM will inform you as soon as reasonably possible of such action. You may then create a new Password following the procedures advised by EWM.

You must take all reasonable steps to keep your Password secret. You must not write your Password on anything EWM sends you about your account or anything usually kept with them. If you do write your Password down anywhere, you must disguise it so that nobody will know it as your Password.

If you become aware of or suspect any unlawful or unauthorised use of your Password you should bring this to EWM’s attention by telephoning us on 01675 446500 as soon as possible and you may then create a new Password following the procedures advised by EWM.

Your instructions

Online instructions can only be given in English. Such instructions will be treated as your instructions if they were given using your Password and provided that EWM or its employees were not guilty of negligence, fraud or wilful default (and subject to the penultimate paragraph of the preceding section of these Terms). This authorisation remains in force until EWM receives notice from you of its termination (given in writing).

EWM reserves the right to obtain from you written confirmation of any instruction sent through the “Secure Site”.

Where available you will also receive electronic statements and valuations through the “Secure Site”. You accept full responsibility for monitoring the Information.

Title

EWM owns the copyright and any other intellectual property rights subsisting anywhere in the world relating to the Information, the databases and your Password in respect of the Service.

You have no rights to the Password and Information other than as set out in these Terms. If you become aware of or suspect any unlawful or unauthorised use of the Service (or if you become aware of or suspect any other infringement by any person of rights of EWM in the Information) you must bring this to the attention of EWM immediately and give EWM any details you have in relation to this.

Restrictions on use

You may not copy, reproduce, duplicate, modify, adopt or lend, sell or otherwise transfer, in whole or in part, any of the Information, except for the purpose of accessing the Service and producing print-outs for your own personal use. Your rights under these Terms are personal to you and you may not sub-license, assign or otherwise transfer any of those rights. You must not allow anyone else to use your Password.

Limitations of liability

EWM makes no warranty or representation that the Service can be accessed at all times. The Service may be temporarily unavailable or restricted for administrative or other reasons and EWM does not accept any responsibility and will not be liable for any loss or damage arising out of or in connection with loss of use of the Service.

You acknowledge that your uninterrupted access to the Service may also be prevented by certain factors outside the reasonable control of EWM(a “Service Disruption Event”) including, without limitation, the in-operation, inefficiency or unsuitability of the Equipment and the unavailability, in-operation or interruption of Internet or other telecommunication services. Non-performance by EWM of its obligations under these Terms will not be a breach of these Terms where such non-performance results directly or indirectly from a Service Disruption Event. EWM does not accept any responsibility and will not be liable for any loss or damage arising out of or in connection with any such Service Disruption Event.

EWM does not accept any responsibility and will not be liable for the inaccuracy or incompleteness of any information received by you or by EWM through the Service which arises out of or in connection with data transmission, machine or software error or malfunction or from your operating error or which originates from information obtained from third parties (other than such inaccuracy or incompleteness arising as a result of EWM’s negligence, fraud or wilful default).

EWM does not accept any responsibility and will not be liable for the performance of any third party involved in the provision to you of products or services, regardless of whether you have made contact with such third party via the Service.

Termination and notice provisions

EWM reserves the right to terminate your agreement with EWM on these Terms (by giving you notice in writing or by means of the Service) on the redemption of your entire holdings with EWM

You may terminate your right to use the Service by giving notice in writing

EWM may terminate your right to use the Service by giving notice in writing or by means of the Service which will be effective immediately upon being sent

These Terms may be amended by EWM and you will be notified of any material amendments in writing or by means of the Service.

General provisions

A failure or delay by either party to enforce any right under these Terms is not an implied waiver of the same or of any other right in the future. All of the terms and conditions relating to the Service are contained in these Terms and any other instruction or direction for use supplied by EWM to you via the Service or otherwise.

If any provision in these Terms is held or made invalid by a court, statute, rule or otherwise, the remainder of these Terms will not be affected.

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

The Courts of England will have exclusive jurisdiction to settle any claim or matter arising under or in relation to these Terms.